The Affective and Intuitive Forms of Trust: The Confidence We Inspire - Trust Theory: A Socio-Cognitive and Computational Model - page 138

Reasoning

Affective

Figure 5.4 Layers and Paths of Trust

When discussing the layers we have:

1) Appraisal and disposition towards Y ;
2) Goal generation and selection;
3) Action and the consequent practical relation ( counting on ).

About the paths/families we have:

1) Reason-based trust; and
2) Affective or feeling-based trust.

In Figure 5.4, the phase of evaluation corresponds with the double potential question: What I
think/feel about Y (as for my depending for ).

The two roots are not completely alternative and independent: they can coexist and influence
each other. This is why we put some crossing arrow between them; in order to signal possible
influences of the feeling on the goal, although this is part of a real deliberation, and is based
on explicit reasons and evaluations.
As we have already said, in this topic we are mainly focused on reasons and decision-based
trust, not on the merely affective and 'impulsive' one; but they are 'equifinal' (respond to
similar 'functions') and the former is an evolved form of the latter.

τ

5.11 Conclusions About Trust and Emotions
Here we are just analyzing an affective-based form of trust, not the relationships between
trust and emotions in general. However, notice that our socio-cognitive analysis of trust as
psychological state and behavioral attitude in terms of cognitive and motivational components,
provides a systematic and grounded basis for predicting and explaining the relationships
between trust and emotions.
On the one hand, some trust constituents are also constituents of emotional reaction, which -
thus - can co-occur with trust. This is the relationship between trust and hope, or between trust
and worries/fear; or trust in Y and sympathy/benevolence towards Y ; or trust and relaxation,
not to feel exposed or in danger with Y .