The Affective and Intuitive Forms of Trust: The Confidence We Inspire - Trust Theory: A Socio-Cognitive and Computational Model - page 136

Goal
Generation
and Go!

Belief
(implicit)

Feeling
Disposition

Act of
relying on

Figure 5.2 From Assumptions to Feeling

Feeling
Disposition

Impulse

Belief
(implicit)

Goal

Reasons Decision

Figure 5.3 Two Kinds of Trust

So the model of the process would be something like that shown in Figure 5.2.
What matters here is the fact that a purposive behavior is generated not on the basis of a
true 'decision' based on reasons, but is affectively activated, and has a strength not due to its
supports and their credibility but just to the intensity of the affective arousal (Castelfranchi,
1998), and it not necessarily acted-out on the basis of a true 'deliberation' process. 6
We might say that there are two kinds of trust and two parallel paths of trust (following in
a sense a 'dual' model a la Kahneman) (see Figure 5.3).
In both cases, trust is not only the disposition towards the other (appraisal, evaluation,
expectations), but is a winning goal of relying upon the other and the act of making oneself
relied upon (many authors miss this point) and thus making oneself vulnerable and non-
defended to the other.
One way or the other, complete trust arrives in both cases at a goal (the goal of counting on
Y as for g ) and an act (some sort of intention in action, even without any 'reason'), and then
to a 'relation' which is not only evaluative, affective, or dispositional, but is actual, practical:
of a concrete and exploited 'dependence' (relying/counting upon).

5.8 Basing Trust on the Emotions of the Other
The relationships between trust and affect/feelings are more complex. Not only can trust be
just a feeling, an affective attitude and move towards Y ; but affects from Y 's side are also very
important.

6 M. Tuomela's (Tuomela, 2003) analysis of trust is correct under this respect (as 'affective Trust not implying a
true 'decision' and 'intention') but remains too restricted: only based on a perceived relation of mutual respect, of
shared values, of recognition of my rights. This kind of trust can also be elicited just by love and protective attitude
of the other towards me, or by pity, etc.