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Figure 6. Case study4: Rules aggregations and outputs
Table 3.The trust factor of the case studies
Outputs
Case Study
Case Study
Case Study
Case Study
Existence_trust_index
High
High
Low
High
Affiliation_trust_index
Low
High
Average
Low
Policy_trust_index
High
Average
Average
High
Fulfilment_trust_index
Low
Average
Average
High
Trust_factor
Average (0.62)
High (0.765)
Average(0.5)
Average(0.58)
The rules used for the aggregation of the final results for the case studies 1 and 2 and the outputs of
the decision maker module are summarised in Table 3.
co MParison of the fuzzy Model with other Models
Meziane and Kasiran (2005 & 2008) developed two models to evaluate EC trust using the same model
shown in Fig 1, the linear model and the parameterised model. Both models were based on the presence
or not of the variables on the EC website. The linear model is used for new or inexperienced users. The
 
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