Database Reference
In-Depth Information
and the metrics data that generated it, a guided resolution region to walk you through resolving the incident, as well as
a tracking region we'll come back to after looking at the other tabs.
Figure 12-21.
The General tab in Incident Manager
By clicking the Events tab, you can see all the events that have generated this incident. In this particular case,
there is only one event, as shown in Figure
12-22
.
Figure 12-22.
The Events tab in Incident Manager
Moving over to the next tab, My Oracle Support Knowledge (shown in Figure
12-23
), you can see information
that has been pulled from My Oracle Support and may be relevant in helping to resolve the issue. The information is
ranked on relevance, so hopefully the more relevant articles will help with the resolution.
