Database Reference
In-Depth Information
For a database target, this submenu allows access to the Support Workbench, which allows you to package
incidents detected by the Advanced Diagnostic Repository and upload these to support. Figure
4-54
shows an
ORA-0600 error appearing for an EM repository database target.
Figure 4-54.
Support Workbench
This interface allows you to manage an incident with support and integrate the progress of that incident against
the managed target. The full screen provides a graphic view of incident timelines and the way in which ADR has
linked incidents to problem records (see Figure
4-55
).
