Database Reference
In-Depth Information
Search Box
On the right-hand side of the Navigation bar is a search box that allows you to search both Enterprise Manager and
My Oracle Support (MOS) directly from within the product interface. The search box's default scope is Search Target
Name, but the drop-down list enables you to change the scope to, for example, Oracle patches or the My Oracle
Support knowledge base. As an example, suppose you cannot recall exactly how the ADR retention policies work in
recent versions of Oracle Database. You surmise that this information ought to be available in the knowledge base
within MOS. You therefore select Search Knowledge Base from the drop-down menu and enter a query, as shown
in Figure
4-45
.
Figure 4-45.
Searching the knowledge base from within Cloud Control
Assuming that you have configured support access, you will be taken to the results of your query. In our case,
the exact document we want is the first hit (see Figure
4-46
). You can, if necessary, modify your search criteria in the
normal MOS way to narrow down or expand your results.
Figure 4-46.
Knowledge base search results in Enterprise Manager
The range of sources for the search drop-down corresponds directly to the list of searchable sources in the My
Oracle Support Flash interface.
