Interacting with the EM12c Console - Expert Oracle Enterprise Manager 12c - page 118

Figure 4-21. Notification methods
The screen in Figure 4-22 then displays. You can use this screen to set up the details of the corporate e-mail
server(s), together with any authentication credentials that are required. The mail servers that you use must be
configured to allow SMTP communication. You will probably need to ask your mail administrator which to use,
because many corporate e-mail configurations allow only SMTP from specific servers, and they may require the
account that you configure to authenticate to be a member of a specific group.
Figure 4-22. SMTP server details
By default, Enterprise Manager provides two e-mail templates for delivering notification of events. These are
known as long- and short-format e-mails. You will probably want to customize these, especially to ensure that your
e-mail client has rules configured to process the e-mails efficiently. To customize the e-mail format, you choose
Customize Email Formats from the Notifications submenu (shown earlier in Figure 4-21 ). This presents you with the
screen in Figure 4-23 , which defaults to showing the long format for metric alerts, though you can change this with the
drop-downs at the top of the screen.