Database Reference
In-Depth Information
Figure 4-20.
Configuring My Oracle Support credentials
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If you have multiple CsIs with oracle, perhaps because you are a third-party support company, you can assign
different CsIs to various targets, and then each administrator will be able to obtain support on only the systems they are
entitled to in accordance with their contract. You set this up via the support Identifier assignment option.
Note
Although simple proxy authentication using challenge/response is simple to set up, over the years there
have been a number of bugs associated with proxy configuration in Enterprise Manager. The product is definitely
improving in this regard; however, you may still have problems authenticating to enterprise proxy servers that use
NTLM to automatically authenticate users—a fairly common configuration given the ubiquity of Active Directory in
the marketplace as an authentication repository. This is because NTLM proxy servers are not supported by Cloud
Control. Instead, the official Oracle recommendation is to allow various
oracle.com
sites to be exempt from the
corporate proxy configuration.
Using the NTLMAPS Proxy
The NTLM Authentication Proxy Server (NTLMAPS) is a proxy server—essentially a smart Python script and some
open source NTLM libraries that redirect requests for Internet URIs to an upstream or parent proxy server. It adds
appropriate browser headers if required and, crucially for EM12c purposes, authenticates correctly against the
upstream proxy server with NT credentials. The project which is licensed under the GNU General Public License and
