Information Technology Reference
In-Depth Information
802.1Q
An industry-standard trunking protocol that allows traffic for multiple VLANs to
be sent between switches.
802.3af Power over Ethernet (PoE)
Industry-standard method of supplying power over
an Ethernet cable to attached devices.
administration via telephone (AVT) system
Gives an administrator an easy way to record
custom prompts and to quickly record and enable the AA alternate greeting via a telephone
connection.
Administrative Extensions for XML (AXL)
Method by which user accounts in a CUCM
database may be replicated and synchronized with the user account database in CUC.
analog signal
A method of signaling that uses properties of the transmission medium to
convey sound characteristics, such as using electrical properties to convey the characteristics
of voice.
application (CUCM)
Includes CM Administration, Unified Serviceability, Cisco Extension
Mobility, and so on. Each application has resources that roles are permitted or restricted from
viewing and/or editing.
auto-assignment
A feature that allows the Cisco Unified CME router to distribute
ephone-dns to auto-registered IP phones.
auto-attendant
A common application of Interactive Voice Response (IVR) that allows
callers to use automated menus to navigate to specific areas of your company.
auto-registration
A Cisco Unified CME feature that allows Cisco IP phones to register
with the CME router without an existing ephone configuration; auto-registration is turned on
by default.
automated attendant (AA)
Provides a business with the ability to answer and direct
incoming phone calls to the appropriate person within the business without requiring human
intervention.
Automatic Number Identification (ANI)
Describes caller ID information delivered to a
voice-processing device. Closely related to Dialed Number Identification Service (DNIS),
which identifies dialed number information.
Call Detail Record (CDR)
A log of specific information about a phone call that can be
used for billing, analysis, reporting, and troubleshooting.
