Information Technology Reference
In-Depth Information
7.
Ermeniglio decides to start using the Serviceability Reports archive. He starts the cor-
rect service, waits until the next day, and opens the Alerts Report. He is confused to
discover that the report shows no alerts were generated the previous day. What could
be the issue?
a.
The service sometimes “sticks” and should be restarted.
b.
No alerts were generated.
c.
The Display Alert Threshold setting must be lowered to Critical or below.
d.
Ermeniglio must use the RTMT to see alerts.
8.
Bob says he wants to see the details of the alerts shown in the Alerts Report in the
Serviceability Archives. What should you do?
a.
Open the RTMT for CUC, go to Alert Central, and right-click any alert to see the
details.
b.
Open RTMT, go to the Server tab, and look for the alert list.
c.
Select the
Include Detail
checkbox when generating the Alerts Report.
d.
Wait 30 seconds to make sure Bob is real, and then download the Event Log
from the CUCM server.
9.
The previous CUC administrator recently quit. You have been hired to take her place.
You want to get a sense of how well-maintained the CUC server is. How can you find
out if any accounts are still active but not in use?
a.
Run the Weekly Diagnostics Report.
b.
Run the Security Report.
c.
Run the Unused Voice Mail Accounts Report.
d.
Run the User Lockout Report.
10.
Several days a week, usually between 8:00 a.m. and 9:00 a.m., users complain of
MWI problems. Some have new messages, but their lamp is not lit; others complain
that their lamp is on, but there are no new messages. You suspect that the server is
not making MWI calls. How can you quickly check whether or not this is the case?
a.
Run the Port Simulator utility and send a test message.
b.
Run the Port Status Monitor in the afternoon.
c.
Come in early on Thursday, and try leaving a message for a user to see if the
lamp comes on.
d.
Run the Port Activity Report.
