Voicemail Integration with Cisco Unity Connection - CCNA Voice 640-461 - page 363

Pager/Phone Settings: Sets the Phone Number CUC should call. Modify the extra
settings to add extra digits, wait times, and so on to ensure the call completes cor-
rectly. All these settings should be applied at the individual user account rather than
at the template.

■

Configure CUC End Users
Adding users to CUC can be done manually (one at a time), via import from CUCM or
LDAP, or by using the Bulk Administration Tool (BAT). In each case, the goal is to provide
individually specific information per user to complete the common information provided
by the different User Templates previously configured.

Key
To p i c

In the following sections, some possible configuration steps have been omitted in the in-
terest of relevancy to ICOMM.

Manual Process
To manually create a new user, navigate to Users > Users and create a new user. Select the
appropriate User Type (typically User with Mailbox ) and select or enter the following:

1. From the Based on Template drop-down, select the appropriate User Template for
this user to supply the common configurations.
2. Add the Alias (which must be unique), First Name , Last Name , and Display Name .
3. Choose the appropriate Mailbox Store , if there is more than one in use.
4. Add the Extension of the user, which is typically the primary DN associated with his
IP phone.
5. Click Save .

Figure 13-11 shows part of the User Configuration Basics page.

Alternate Extensions and Names
An Alternate Extension can be provided to users to allow them to call in to CUC from a
number other than their primary Extension and gain access to their mailbox without hav-
ing to go through the Opening Greeting. The following steps outline the configuration of
Alternate Extensions:

1. In the User Configuration page, from the Edit menu, select Alternate Extensions and
click Add New .
2. Set the Type of Phone from the drop-down ( Work , Home , Mobile ).
3. Provide a Display Name .
4. Set the correct Phone Number . This is the Caller ID (ANI) number of the phone as it
will appear to CUC; typically, this is the full PSTN number, but be aware of the possi-
bility that CUCM may be stripping or modifying digits before they are sent to CUC.
Figure 13-12 shows the Alternate Extension page.
5. From the Edit menu, select Alternate Names .