Information Technology Reference
In-Depth Information
Voicemail port
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Phone system
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Forwarding station (applies only to forwarded calls)
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Schedule
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The use of these rule capabilities provides administrators with a powerful customized
call-routing capability.
Key Point:
CUC Call Routing rules only apply if the call has been answered by CUC; for
example, a PSTN call to a user's IP phone DID will not be answered by CUC unless the IP
phone forwards it because of a Busy or No Answer condition.
Distribution Lists
Distribution Lists (DL) provide a simple way to send a voice message to a group of users.
Two types of DL can be configured: System DLs are managed by the administrator and
can be made available to all users or a subset of users as required. Private DLs are man-
aged and maintained by an individual user and are usable only by the user who made
them. The administrator can limit how many private lists a user can create and how many
members can be in each.
Authentication Rules
To set the security level for access to the CUC system, authentication rules for
Voicemail
(for TUI access via PIN) and
Web Application
(for access to the User Web Pages) can be
customized. Authentication rules specify how many failed login attempts can occur be-
fore the account is locked out, how long the account is locked out, the minimum number
of characters in a password, how often the password must be changed, and so on. The de-
fault Authentication Rules apply to all users. You can create new Authentication Rules
with customized settings, and apply them to User Templates or even individual users. In
this way, you could allow a four-digit password for a new User Template while keeping a
five-digit password for another.
Dial-Plan
CUC incorporates the concepts of Partitions and Search Spaces in a similar way to
CUCM. Objects that can receive calls, such as a user mailbox or call handler, are assigned
a Partition; objects that can place or transfer calls are assigned a Search Space. The object
being called must be in one of the Partitions listed in the Search Space of the object mak-
ing the call. A default Search Space, containing the default Partition, allows all objects to
reach all other objects until the administrator customizes the system as needed.
Using this mechanism, it is possible to create a directory handler for the Vancouver office,
and limit the Search Space of the directory handler to include only the Vancouver
