Information Technology Reference
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2. Which of the following is not deployed as a Linux appliance?
a.
Cisco Unity Connection 8.x
b.
Cisco Unified Contact Center 8.x
c.
Cisco Unified Communications Manager 8.x
d.
Cisco Emergency Responder
e.
Cisco Unified Presence
3. Which of the following are supported phone-system integrations in CUC? (Choose
all that apply.)
a.
CUCM using SCCP
b.
IP PBX using SIP
c.
Digital PBX using PIMG
d.
PBX using AMIS
e.
PBX using analog DTMF
4. Which of the following represents the correct order of processing of components
when a user presses his Messages button?
a.
Voicemail Pilot, Voicemail Profile, Hunt Group, Hunt List, Line Group, Voice-
mail Port
b.
Voicemail Profile, Voicemail Pilot, Hunt Pilot, Hunt List, Line Group, Voice
Mail Port
c.
Voicemail Profile, Voicemail Port, Voicemail Pilot, Hunt Pilot, Hunt List, Line
Group
d.
Hunt Pilot, Hunt List, Line Group, Voicemail Profile, Voicemail Pilot, Voice-
mail Port
5. Which of the following is not a call handler type in CUC?
a.
System Call Handler
b.
Directory Call Handler
c.
Interview Call Handler
d.
Holiday Call Handler
6. Which of the following would be processed by Direct Routing Rules in CUC?
(Choose two.)
a.
Bill dials Max's phone, but Max is on the phone, so it goes to voicemail.
b.
Max dial's Keisa's phone, but Keisa is away from her desk, so it goes to voicemail.
c.
Keisa dials Angie's phone, which is forwarded to Angie's cell phone, and Keisa
gets Angie's cellphone voicemail.
d.
Max sees his message lamp and presses the Messages button to check his
voicemail.
e.
Bill calls the company number from home and hears the auto-attendant opening
greeting.
 
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