Information Technology Reference
In-Depth Information
CHAPTER 13
Voicemail Integration with Cisco
Unity Connection
Voicemail is a ubiquitous feature of a modern business phone system. The Cisco Unity
Connection product certainly qualifies as voicemail, but has so many related and advanced
features that calling it simply voicemail is at least inaccurate and probably an injustice.
This chapter reviews the features and capability of the CUC application, the core compo-
nents and systems, and the configuration and implementation of basic services for voice
messaging.
The “Do I Know This Already?” quiz allows you to assess whether you should read this
entire chapter or simply jump to the “Exam Preparation Tasks” section for review. If you
are in doubt, read the entire chapter. Table 13-1 outlines the major headings in this chapter
and the corresponding “Do I Know This Already?” quiz questions. You can find the an-
swers in Appendix A, “Answers Appendix.”
Table 13-1
“Do I Know This Already?” Foundation Topics Section-to-Question
Mapping
Foundation Topics Section
Questions
Describe Cisco Unity Connection
1-6
Describe Cisco Unity Users and Mailboxes
7-8
Implement Cisco Unity Connection Users and Mailboxes
9-10
1.
What is the maximum number of mailboxes supported on a single CUC server?
a.
3,000
b.
7,500
c.
10,000
d.
20,000
