Information Technology Reference
In-Depth Information
Enabling Call Coverage
This section describes the configuration steps to enable the following Call Coverage
features:
Shared Lines
■
Barge and CBarge
■
Call Pickup
■
Call Park and Directed Call Park
■
Call Hunting
■
Configuring Shared Lines
When two or more devices are configured with the same DN, it is called a
shared line
.
The configuration is straightforward: Simply add the same DN to multiple phones, either
from the DN Configuration page or the Phone Configuration page via the Phone Button
configuration. Figure 11-9 shows the DN configuration page, with two devices associated
to the same DN.
Figure 11-9
DN Configuration for Shared Line
Configuring Barge
The Barge feature (as described earlier) allows a user with a shared line to force a three-
way conference with another user of that shared line. To enable the feature, the built-in
