Information Technology Reference
In-Depth Information
device. IN CUCM, End Users can be associated with IP Phones, Cisco IP Communicator
(CIPC), and Cisco Extension Mobility profiles.
Because the End User account must have a unique User Attribute Name in the CUCM
database, it is possible to dial a user by name. Cisco Unified Presence Server (CUPS)
tracks the availability status of a user and his communication capabilities (such as voice,
video, and chat).
Implementing End Users in CUCM
End Users can be added to the CUCM database via three main methods:
Manual, one-at-a-time entry
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Bulk import using the Bulk Administration Tool
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LDAP synchronization (and optional authentication)
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This section reviews each of these methods.
Manual Entry
The CUCM database includes fields for comprehensive user information. Only some of
these fields are required, including the following:
User ID
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Last Name
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Presence Group (defaults to Shared Presence Group)
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Remote Destination Limit (defaults to 4)
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Given that the last two required fields are populated by default, it is clear that CUCM
does not require much information to create a new user. The User ID must be unique,
which implies that you should have a naming convention that accommodates many users
with similar names.
There are many optional fields on the End User Configuration page, including Password,
PIN, Last Name, Telephone Number, and Device Association. The more users you have,
the more likely it is that these optional fields will be populated to implement features, im-
prove searching and reporting, or improve security. Figure 9-7 shows part of the End User
Configuration page.
