Information Technology Reference
In-Depth Information
Networking:
Configures multiple CUC systems in either a Digital Networking or
VPIM environment.
■
Dial-Plan:
Provides for the creation of additional Partitions and Search Spaces to
control visibility and access to messaging components. It is useful to “hide” part of
the CUC system from certain users or functions.
■
System Settings:
The System Settings submenus provide global configuration set-
tings. Some of the submenus are summarized here:
■
Licenses:
Tracks and displays the licenses available to the system. Licenses are
tied to the MAC address of the NIC on the server.
■
Holiday Schedules:
The three system schedules (
All Hours
,
Weekdays
, and
Voice Recognition Update Schedule
) can be modified but not deleted; new
schedules can be added to customize the system.
■
External Services:
CUC can be configured to access user calendar and contact
information held by Microsoft Exchange. This information can then be incorpo-
rated into Personal Call Routing Rules. Likewise, if Cisco Unified MeetingPlace is
available in the network, CUC can pull conference information from the server so
users can view and join meetings from their Personal Communications Assistant
or from the phone.
■
LDAP:
The submenus allow the configuration of LDAP Synchronization (User
import) and LDAP Authentication (redirection of password authentication to LDAP).
■
SMTP:
CUC can notify users of new messages via e-mail; the submenus config-
ure details for the integral SMTP server.
■
Advanced:
Several configuration submenus are found under the Advanced sub-
menu, including the SMPP entry, in which CUC can be configured to send Short
Message Peer to Peer/Short Message Service text message notifications to
mobile phones.
■
Telephony Integrations:
Lists and configures the phone systems with which CUC is
integrated, port groups and ports.
■
Tools:
Includes the Bulk Administration Interface and the Task Management (auto-
mated maintenance and troubleshooting) system.
■
Figure 8-6 shows the CUC home page.
Cisco Unity Connection Serviceability
The CUC Unified Serviceability application is similar to the app of the same name in
CUCM. CUC provides an additional application called Cisco Unity Connection Service-
ability, which despite the similar name provides a very different functionality. CUC Ser-
viceability is primarily a troubleshooting tool, with tools to define alarms, traces and logs,
plus service controls (Activate/Deactivate, Start/Stop/Restart) for CUC-specific feature
services. If an Active-Active redundant cluster pair is in use, the tools to manage the clus-
ter are provided here. A reports interface is also available.
