Information Technology Reference
In-Depth Information
memory.
CME_Voice(config-telephony)#
moh bonjovi.wav
CME_Voice(config-telephony)#
multicast moh ?
A.B.C.D Define music-on-hold IP multicast address from flash
CME_Voice(config-telephony)#
multicast moh 239.1.1.55 ?
port Define media port for multicast moh
CME_Voice(config-telephony)#
multicast moh 239.1.1.55 port ?
<2000-65535> Specify the RTP port: 2000 - 65535
CME_Voice(config-telephony)#
multicast moh 239.1.1.55 port 2123
Note:
Because the U.S. government sees MoH as a type of broadcasting, you must pur-
chase a license if you intend to play any songs covered by a copyright (such as music by
Bon Jovi) over MoH. With that in mind, there are thousands of royalty-free songs available
on the Internet that you can use for MoH.
Configuring Single Number Reach
Wouldn't it be wonderful if you were reachable anywhere from a single phone number? A
call to your single phone number could make your office desk phone ring in the middle of
the day, your cell phone ring in the middle of dinner, or your home phone ring in the mid-
dle of the night. Single Number Reach (SNR) allows you to link an additional device to a
“parent” number. For example, you could link your mobile phone to your desk extension.
When a call comes in for your DN, the office phone begins to ring. After a specified time-
out interval, your mobile phone begins to ring along with your office phone. If neither
phone answers within a specified timeout, CME transfers the call to the corporate voice-
mail server.
Tip:
Single Number Reach in CME is a lightweight version of Mobile Connect, which is a
CUCM feature allowing you (or the user) to assign multiple devices to ring simultaneously.
The first one to answer receives the call.
In addition to a simultaneous-ring feature, Single Number Reach also allows a mid-call
transfer. For example, you could be sitting at your desk speaking on a Cisco VoIP Phone
with a valued customer when you suddenly realize that you're late for your daughter's
birthday party. You can simply press the Mobility softkey on your office phone and CME
transfers the call to your preconfigured Single Number Reach destination. CME can al-
ways transfer the call back by pressing the Resume softkey.
Note:
Using Single Number Reach may cost you additional voice trunks to the PSTN.
The mystical feature allowing you to move a call between your office phone and cell phone
is only available because CME is maintaining the call at all times. For example, if a user
received a call on his desk phone and then pressed the mobility button to send it to his cell
phone, there will be two PSTN trunks active: one for the incoming call to the office phone
and one for the outgoing call to the cell phone.
