Information Technology Reference
In-Depth Information
To create pickup groups in CCP, navigate to the Call Pickup Groups configuration win-
dow ( Unified Communications > Telephony Features > Call Pickup Groups ) and click
the Create button. The user-friendly configuration window allows you to define the
pickup group number and allocate which extensions you want to include in the pickup
group, as shown in Figure 7-15.
Figure 7-15
Configuring Call Pickup Groups in CCP
If you were to click the Deliver button with the CCP configuration shown in Figure 7-15,
the CCP delivers the following commands to the Cisco router:
ephone-dn 2 dual-line
pickup-group 1234
exit
ephone-dn 1 dual-line
pickup-group 1234
exit
Configuring Intercom
Intercom configurations are common in traditional phone systems. This feature allows an
administrative assistant and executive to work closely together by having a speakerphone
“tether” between them.
 
 
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