Information Technology Reference
In-Depth Information
Figure 7-11
IP Phone After Parking a Call
Note:
If you want to use a Call Park system in which each department has its own Call
Park slot, it may be beneficial to configure multiple ephone-dns assigned to each depart-
ment designated for Call Park. Otherwise, you will be able to park only one call for each
department.
You can answer parked calls in one of three ways:
Dial directly into the call park slot. For example, lifting a phone handset and dialing
3001 answers whatever call is parked at 3001.
■
Press the PickUp softkey and dial the call park number that you want to answer.
■
From the phone at which the call was parked, press the PickUp softkey followed by
an asterisk (*) to recall the most recently parked call back to the phone.
■
Using CCP to configure call park features automates the process quite a bit. First, navigate
to the call park configuration window (
Unified Communications > Telephony Features >
Call Park
). Once you arrive there, you can click the
Create
button to bring up the Create
Call Park Entry configuration window. Entering a name creates a description label in the
IOS for the call park entry. CCP then gives you the option to select the number of slots
(call park numbers) as well as the starting number for slots. For example, applying the con-
figuration shown in Figure 7-12 creates ten park slots numbered from 1300 through 1309.