Information Technology Reference
In-Depth Information
Figure 7-5
CCP Directory Sorting Options
Finally, you can create manual directory entries by navigating to
Unified Communica-
tions > Telephony Features > Directory Services
(shown in Figure 7-6).
Configuring Call Forwarding
There are two methods used to forward calls to a different destination: from the IP phone
(the user's method) and from the Cisco IOS CLI (the administrator's method). This sec-
tion describes both methods and also provides an overview of the call-forward pattern
command.
Forwarding Calls from the IP Phone
To forward calls from the IP phone, simply press the CFwdAll softkey button, as shown in
Figure 7-7. The IP phone beeps twice and allows you to enter a number. Enter the number
to which all calls on the IP phone will forward, and then press the pound key (#) on the
phone so that it knows you are done entering the number. To cancel call forwarding, press
the CFwdAll button a second time.
Tip:
If you want to forward all calls directly to voicemail, press the CFwdAll button fol-
lowed by the messages button on the IP phone.
