Information Technology Reference
In-Depth Information
Foundation Topics
Configuring a Voice Network Directory
When most people think of a corporate phone directory, visions of Microsoft Excel
spreadsheets e-mailed out monthly come to mind. Isn't there a better way? Sure there is!
Cisco IP Phones support a local directory that you can update from the Cisco Unified
Communication Manager Express (CME) router as you are configuring devices.
You can enter names under ephone-dn configuration mode either as you are configuring
new lines for the organization or separately, after you configure the lines. These names are
used both for building the internal corporate phone directory (often called the local direc-
tory) and for caller ID information. Example 7-1 shows names being added to individual
ephone-dns currently in use in the organization.
Example 7-1
Configuring Local Directory and Internal Caller ID Information
Key
To p i c
CME_Voice(config)# ephone-dn 20
CME_Voice(config-ephone-dn)# name Joshua Bellman
CME_Voice(config-ephone-dn)# exit
CME_Voice(config)# ephone-dn 21
CME_Voice(config-ephone-dn)# name Ruth Hopper
CME_Voice(config-ephone-dn)# exit
CME_Voice(config)# ephone-dn 22
CME_Voice(config-ephone-dn)# name Esther Billford
CME_Voice(config-ephone-dn)# exit
CME_Voice(config)# ephone-dn 23
CME_Voice(config-ephone-dn)# name Job Smith
CME_Voice(config-ephone-dn)# exit
CME_Voice(config)# ephone-dn 24
CME_Voice(config-ephone-dn)# name Samuel Oldham
CME_Voice(config-ephone-dn)# exit
After you enter these names in ephone-dn configuration mode, they immediately take ef-
fect. If ephone-dn 24 were to call ephone-dn 21, Ruth would see “Samuel Oldham” appear
on her caller ID information, as shown in Figure 7-1.
In addition, all modern Cisco IP Phone models allow you to browse the corporate direc-
tory by pressing the Directory button on the phone itself. Some low-end IP phones may
not have a dedicated Directory button, but instead have a menu-driven process to get
there. After you press the Directory button, you are able to browse categories including
Missed Calls, Received Calls, and so on. Move down to the option showing the Local Di-
rectory, as shown in Figure 7-2.
 
 
 
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