Information Technology Reference
In-Depth Information
CHAPTER 5
with CME
Up to this point, you have seen the key concepts of traditional voice and VoIP, understood
the core pieces that make up the Cisco Unified Communications suite of products, and
correctly implemented the underlying network foundation for VoIP. Now, we've reached
our moment of glory: It's time to make some phones ring! This chapter focuses on the
most common tasks performed by a Cisco Unified Communication Manager Express
(CME) administrator: IP phone provisioning and maintenance. The topics covered will take
you all the way from the initial installation of a new IP phone to the day-to-day mainte-
nance of IP phones and end users on the VoIP network.
The “Do I Know This Already?” quiz allows you to assess whether you should read this
entire chapter or simply jump to the “Exam Preparation Tasks” section for review. If you
are in doubt, read the entire chapter. Table 5-1 outlines the major headings in this chapter
and the corresponding “Do I Know This Already?” quiz questions. You can find the an-
swers in Appendix A, “Answers Appendix.”
Table 5-1
“Do I Know This Already?” Foundation Topics Section-to-Question Mapping
Foundation Topics Section
Questions Covered in This
Section
Ensuring the Foundation
1-2
Ephone and Ephone-DN—The Keys to Ringing
Phones
3-6
Adding Directory Numbers, Phones, and Users with
CCP
7-10
1.
If a Cisco IP Phone not yet configured in CME contacts the TFTP server, which file
will be sent?
a.
XMLDefault.cnf.xml
b.
000000000000.xml
c.
A file named after the MAC address of the IP phone
d.
None of the above
