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grudgingly, to your requests. Answers
and
will be of
no use as the French do no react well to patronising or
threatening talk. Asking to see his superior, as in
, will
only leave you with the chore of having to do another round
of lengthy negotiations, as the French attitude towards
customer service is basically the same from the top to the
bottom of the hierarchy. While in France, and especially
Paris, never assume that the customer is always right. It
pays to be meticulous in what you buy, checking everything
before you leave the store. Get used to the French notion of
customer service, which will hopefully change. In any case,
quiet persistence usually works.
SITUATION 2
You have entered a boutique, said “Bonjour, madame”
and indicated that you are just looking, at least for the
moment. You browse and find a dress that you like, so
you take it off the rack to hold it up in front of the mirror.
The salesperson rushes to you, whisks the item away
and asks politely whether you would like to try it on. You
are annoyed (although you say nothing), for you had not
finished browsing yet. So you:
Indicate that you would like to look around some more.
Thus you continue to browse and take a few other dresses
off the rack, handing them to the salesperson to bring to
the fitting room for you.
Feel intimidated by the salesperson's controlling attitude
and walk away from the boutique, heading for the more
impersonal shopping centres.
Whisk the item back from the salesperson and firmly tell
her to please leave you alone, as you have not finished
browsing yet.
Follow the salesperson to the fitting room and try on the
dress. If it doesn't fit, ask the salesperson to show you
other similar outfits.
Comments
Both answers
and
are correct, if you intend to get any
shopping done at the boutique, although
is the better
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