Information Technology Reference
In-Depth Information
CUE not only functions as a voicemail solution, but also includes auto-attendant (AA) capability. Integration between CUE and CME
is provided using a SIP interface, while integration with CUCM is offered through JTAPI.
CUE is supplied as either a Network Module (NM-CUE) or as an Advanced Integration Module (AIM-CUE).
The following two sections describe CUE deployment models and integration with CME.
CuE Deployment Models
CUE offers three standard deployment models:
Standalone office: A single-site deployment. CUE typically is deployed with CME, although it is possible to deploy it with
Cisco CUCM.
Multisite network with CME (distributed call processing/voicemail): A deployment in which there are multiple sites and
CUE is deployed at each site in conjunction with CME.
Multisite network with CUCM (centralized call processing/distributed voicemail): In this type of deployment, Cisco
CUCM is deployed at a central site to provide call processing for phones at all sites, and SRST is provided at remote sites.
Voicemail is deployed in a distributed architecture, with Cisco Unity at the central site and CUE at the remote sites.
Figure 5-3 illustrates these three deployment options.
 
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