Information Technology Reference
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Activity 10: Introduction to Soft Skills, Homework Toward the Lesson on Soft
Skills
1. Table 3.2 presents many soft skills. Characterize each of them and based
on this characterization, define the concept of soft skills.
2. Select 2 soft skills. For each of them, suggest three activities by which you
would teach them to:
• High school students;
• Undergraduate students.
Reflect: Are the activities for the two populations similar? Different? If they
are similar—explain why? If they are different—explain how?
3. Select five soft skills that in your opinion are the most important for com-
puter science students either in the academia or the industry. For each of
them, ask your students to develop an illustrative scenario, taken from the
computer science world.
Table 3.2 A list of soft skills
Flexibility and ability to
compromise
Inter-personal communica-
tion skills
Ability to ask for and receive
assistance
Identification and location of
relevant information
Ability to connect with a
wide variety of people
Openness toward and under-
standing of organizational
changes
Ability to express oneself in
a concise and matter-of-fact
manner
Ability to analyze data,
drawing conclusions, and
acting upon them
Ability to formulate and under-
stand requirements
Openness
Patience
Teamwork
Learning abilities
Decision making
Listening skills
Respect for diversity
Risk assessment
Working with clients
Time planning and scheduling
Teaching and instructing
skills
Knowledge management
Teaching and instructing
colleagues
Remedying unpleasant
situations
Budget planning and staying
within budget
Coping with uncertain
situations
Ability to learn from
mistakes
Ability to adapt to changing
situations
Fund raising
Receiving feedback
Public speaking
Solving and managing
conflicts
Ability to learn from
mistakes
Interpersonal communication
skills
Self-awareness
Interviewing skills
Ability to initiate
Team management
Identification and exploi-
tation of professional
opportunities
Creativity
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