Database Reference
In-Depth Information
8. Once you verify the job send time, click the Submit button, and you'll see the packaging
process in Figure 9.12 and upload confirmation in Figure 9.13.
9. Then click the OK button to return to the Problem Details page, as shown in Figure 9.14.
FiGURe 9.11 Quick Packaging: Schedule
FiGURe 9.12 Quick Packaging: Generating Upload File for Package
FiGURe 9.13 Confirmation screen
Task 6: Track the Service Request and Implement Any Repairs
From the Support Workbench page, view the current status of any activities performed in
response to this problem, as shown in Figure 9.15.
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